PayPal is looking to enhance user and customer experience across its digital and physical products by identifying issues, recommending best practices, and leading functional projects to improve user engagement and satisfaction. The role involves analyzing business trends to inform strategies and prioritizing user needs in design processes.
Requirements
- Minimum of 8 years of relevant work experience
- highly specialized user interface and product design knowledge
- advanced business expertise
- understanding of business needs and industry trends
Responsibilities
- Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
- Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
- Lead some projects or programs within the product function and may coordinate activities of others
- Design process, product, and service improvements based on understanding of business needs and industry trends
- Determine methods and procedures on new assignments that may impact activities of others
- Analyze business trends to inform user experience strategies and initiatives.
- Collaborate with stakeholders to ensure user needs are prioritized in design processes.
Other
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
- 0- Travel Percent
- flexible work environment
- employee shares options
- health and life insurance
