Rubrik's Information Technology team needs to scale the organization to $1B+ by creating operational efficiency across the company through the centralization of Infrastructure, Technology, and Data, ensuring all stages of the software development lifecycle in a secured environment, and scrutinizing the deployment of proper processes along with governance. The IT team also needs to deliver high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures, catering to accelerated enhancement of business value and multiple day-to-day business processes through varied SaaS applications.
Requirements
- 10+ years of experience as a Product Manager, preferably with direct ownership of QTC systems and workflows, and experience in an Agile development environment.
- Deep understanding of the entire Quote-to-Cash process, including sales, contract management, order management, billing, and revenue recognition.
- Strong understanding of the technology landscape related to QTC, including CRM systems like Salesforce, CPQ tools, and billing platforms.
- Demonstrated ability to gather and analyze business requirements, identify process gaps, and translate them into actionable specifications.
- Proficiency in analyzing data using tools like Excel or SQL to identify trends, measure performance, and inform decision-making.
- Familiarity with Agile principles and practices, including backlog grooming, sprint planning, and retrospectives.
- Experience with QTC platforms like Salesforce CPQ, Oracle CPQ, Zuora, or similar.
Responsibilities
- Developing and driving the vision and execution of the Quote to Cash platform and its integrations, often including systems like Configure, Price, Quote (CPQ), Order Management (OM), and Service contract/Entitlement.
- Owning, optimizing, and continuously improving end-to-end QTC business processes. This includes identifying process gaps, streamlining workflows, and implementing best practices.
- Overseeing the implementation, integration, and adoption of QTC solutions and related technologies.
- Defining and maintaining a product roadmap for QTC solutions, ensuring alignment with business objectives and growth strategies.
- Translating business requirements into detailed specifications (e.g., user stories, process flows, acceptance criteria) for development teams.
- Defining and tracking key performance indicators (KPIs) related to QTC, such as quote acceptance rates, time-to-cash, and billing accuracy, and leveraging data to drive continuous improvement.
- Leading and supporting change management efforts to ensure smooth adoption of new processes and tools across the organization.
Other
- Acting as a liaison between various teams including Sales, Finance, Engineering, and Revenue Operations to gather requirements, manage expectations, and ensure smooth execution of QTC initiatives.
- Ability to develop and execute a strategic vision for QTC products, balancing big-picture thinking with attention to detail.
- Excellent written and verbal communication skills, with the ability to effectively engage with both technical and non-technical stakeholders, influence decisions, and drive consensus.
- Proven track record of solving complex problems, navigating competing priorities, and making sound decisions based on data and insights.
- Bachelor's degree in Business, Computer Science, or a related field.
