Palo Alto Networks is seeking a Staff IT Software Engineer to reimagine traditional Salesforce workflows using AI/ML technologies, aiming to reduce manual effort, improve data-driven decision-making, and create better user experiences.
Requirements
- Proven experience with AI/ML technologies (NLP, generative AI, predictive modeling, LLM integration, TensorFlow, PyTorch, Vertex AI, etc.).
- Strong expertise in modern cloud-native application development (GCP, AWS, or Azure), microservices, APIs, and event-driven architectures.
- Proficiency in modern programming languages such as Python, Java, Node.js, or TypeScript, with hands-on experience in frontend frameworks (React, Angular, or Vue).
- Experience integrating enterprise platforms (Salesforce preferred but not required) with external applications and AI models.
- Strong understanding of data pipelines, observability, and monitoring frameworks for AI/ML-enabled systems.
- Ability to think outside-in: challenge conventional Salesforce problem-solving methods and propose AI-first alternatives.
- Strong problem-solving skills, with an innovative mindset and the ability to deliver solutions that are both pragmatic and forward-looking.
Responsibilities
- Reimagine traditional Salesforce workflows (approvals, case routing, data enrichment, forecasting, etc.) by applying AI/ML models and intelligent automation.
- Build scalable, enterprise-grade applications across frontend, backend, and data layers, integrating seamlessly with Salesforce and other GTM systems.
- Identify unconventional approaches to long-standing process bottlenecks; design solutions that simplify, modernize, and delight.
- Architect microservices and APIs that connect Salesforce with external data, AI pipelines, and cloud-native applications.
- Experiment with and implement generative AI, NLP, and ML models to automate insights, recommendations, and user interactions.
- Partner with Salesforce platform experts, architects, and business leaders to co-create hybrid solutions that combine platform strengths with modern AI capabilities.
- Ensure solutions are robust, observable, secure, and optimized for enterprise-scale performance.
Other
- Minimum 5+ years of engineering experience with a strong foundation in enterprise platform development.
- Experience working in agile teams with rapid iteration and strong business collaboration.
- The compensation offered for this position will depend on qualifications, experience, and work location.
- Is role eligible for Immigration Sponsorship?: Yes
