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Staff ML/AI Platform Engineer

BetterHelp

$200,000 - $245,000
Dec 3, 2025
Remote, US
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BetterHelp intends to work on a series of interesting AI driven projects and needs to productionize and scale AI/ML products, assisting ML Engineers and Data Scientists in deploying their code into production.

Requirements

  • 3+ years of experience in machine learning platform systems
  • Experience with autoscaling, and autoscaling such as load balancing
  • Solid understanding of distributed computing and proven experience with them
  • Experience integrating ai/machine learning models in production
  • Strong background in shell or bash scripting
  • Experience building CICD pipelines
  • Experience with infrastructure as service tools such as terrafrom, cloud formation

Responsibilities

  • Design, prototype and productionize scalable AI/machine learning models
  • Play a critical in setting up the best practices in machine learning, setting direction of the machine learning platform
  • Develop frameworks, pipelines, libraries, utilities and tools that process massive data for ML tasks
  • Partner with ML engineers and data scientists to troubleshoot and optimize complex ML pipelines
  • Build model deployment platform that can simplify implementing new models
  • Build end-to-end reusable pipelines from data acquisition to model output delivery
  • Design & Build ML (engineering) solutions that unlock new ML modeling capabilities for BetterHelp

Other

  • Superb written and oral communication skills
  • Willingness to learn new technologies
  • Willingness to mentor junior ml engineers and data scientists
  • Comfortable in a high-growth, fast-paced and agile environment
  • Travel to our San Jose, CA office up to three times per year plus one company-wide offsite