Intuit's AI Acceleration team for QuickBooks aims to solve small business problems by leveraging Generative AI technologies to deliver digital expertise and assistance, anticipating future customer needs and business trends.
Requirements
- 8+ years of product design experience with strong visual and interaction skills, including significant experience in mobile app design
- Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research, with a proven track record in mobile product development
- Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles
- Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
- Demonstrated ability to design and implement intuitive and engaging user experiences specifically for mobile applications (iOS and Android)
- Experience adapting complex features and workflows for smaller mobile screens and touch-based interactions
- Familiarity with mobile design guidelines and best practices (e.g., Apple Human Interface Guidelines, Material Design)
Responsibilities
- Drives and delivers design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units
- Works on scalable platform solutions with velocity and rigor by leveraging and contributing to our Intuit design system and innovating using new and existing tech capabilities
- Leads delivery of high-level frameworks for understanding the problem space, detailed design specs for E2E initiatives, and ideal state prototypes
- Bring a bold vision and design strategy to life across multiple areas in the ecosystem. Can connect the dots across multiple strategies and initiatives to make the largest impact
- Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
- Drives cross-platform designs to ensure best-in-class customer experiences no matter the platform, with a strong focus on mobile-first approaches
- Leverage customer insights and data to inform design decisions, ensuring solutions are deeply rooted in customer empathy and address real user needs
Other
- Operate with autonomy and drive design in partnership with many stakeholders across Design, Development, Product Management, Data/Analytics, Service Design
- Masterful storyteller, able to influence a broad audience by visualizing ideas and concepts for internal leaders, partners and customers
- Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
- Serve as a lighthouse example for understanding, identifying, and executing high-impact growth design work, setting a gold standard for design practices across the Product organization
- Provide mentorship and thought leadership within the team, cultivating a culture of high velocity, a bias for action, experimentation, and shared learnings
