Intuit Money team is looking to shape the end-to-end customer experience across Credit Karma's banking and money management products, setting the vision for how millions engage with their finances. The goal is to create intuitive, impactful, and scalable experiences that empower people to make confident financial decisions and help power prosperity for customers.
Requirements
- 7-8+ years of UX/UI/Product design experience, with at least 2 years in a senior or staff-level role, and significant experience in mobile app design.
- Strong portfolio demonstrating end-to-end product design and the ability to tackle ambiguous problems.
- Exceptional visual, interaction, and systems design skills, with a strong attention to detail.
- Deep understanding of human-centered design, accessibility, and usability principles.
- Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research.
- Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles.
- Familiarity with mobile design guidelines and best practices (e.g., Apple Human Interface Guidelines, Material Design).
Responsibilities
- Create user flows, wireframes, prototypes, and high-fidelity designs that balance member needs, business goals, and technical feasibility.
- Use research and data to inform design decisions, test hypotheses, and continuously refine solutions.
- Contribute to and extend our design systems to ensure consistency and scalability across products.
- Work on scalable platform solutions with velocity and rigor by leveraging and contributing to our Intuit design system and innovating using new and existing tech capabilities.
- Lead delivery of high-level frameworks for understanding the problem space, detailed design specs for E2E initiatives, and ideal state prototypes.
- Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms.
- Drive cross-platform designs to ensure best-in-class customer experiences no matter the platform, with a strong focus on mobile-first approaches.
Other
- Lead design initiatives for Intuit Money from discovery through delivery, shaping both the member journey and product vision.
- Translate complex financial concepts into simple, accessible, and engaging experiences.
- Advocate for design excellence and accessibility, ensuring every touchpoint reflects Credit Karma’s brand and values.
- Mentor and guide other designers, helping elevate the overall design practice across the Money team.
- Drive and deliver design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units.
