Quickbooks is looking to design the future of Lending experiences to simplify complex financial concepts for small and medium business owners, helping them feel confident and empowered in accessing capital to grow their businesses.
Requirements
- Possess expertise in industry-standard design software.
- Demonstrate comprehensive understanding and application of IDS components, and partner with the product design system team for improvements.
- View work across product suites/experiences, demonstrate a platform mindset, proactively identify consistency opportunities, recognize project overlaps/dependencies, and execute with reuse goals.
- Leverage data/analytical tools for predictions/solutions, lead customer interviews, partner with researchers/designers, and identify/address missing data.
- Regularly access dashboards, define clear success criteria, leverage quantitative/qualitative data for hypotheses/trends, collaborate with data partners for behavioral insights, partner with Product Development (PD) for clean data, use data for tests/innovations, and communicate data-driven insights to senior leaders.
- Understand and partner with PD for common language and existing capabilities, advocate for product quality from concept to code, and understand machine learning models and rule-based technology.
- Possess a clear POV on craft impact amidst conflicting priorities and develop innovative solutions for business challenges.
Responsibilities
- Lead design vision for new lending features that make financial decisions feel effortless.
- Redesign and elevate existing experiences into intuitive, elegant solutions.
- Turn complexity into clarity, giving business owners confidence every step of the lending journey.
- Contribute to input goals that impact the function.
- Solve complex problems using data and expertise.
- Identify process, tool, and system improvements that may impact other functions.
- Participate in design planning, understand visual presentation and comprehension, and possess expertise in industry-standard design software.
Other
- Collaborate and spark ideas with product managers, engineers, researchers, and data experts who are just as passionate about customers as you are.
- Assist in planning and developing short-term team goals.
- Facilitate cooperation and agreement among peers and team members for operational decisions.
- Communication & Partnership: Leverage industry knowledge and strategic insights, present work with polish and confidence, lead effective meetings, represent craft in various situations, grow conflict resolution skills, generate/maintain momentum, and manage stakeholder expectations.
- Coaching & Mentoring: Uplevel others' skills across the function, proactively suggest team-building activities, and participate in hiring (interviewing, sourcing).
