Mailchimp is seeking an experienced full-stack Designer to create elegant first time user experiences, leading the design of new products and features from ideation to implementation, and solving problems for customers through a suite of powerful and easy-to-use email, marketing automation, and analytics tools.
Requirements
- 8+ years of product design experience with strong visual and interaction skills
- Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research
- Experience running research independently and translating insights into design solutions for consumer and/or commercial web & mobile application interfaces
- Comfortable taking a first pass at writing copy with the support of Gen AI tools
- Experience building interface prototypes and a portfolio of examples
- Ability to rapidly build and iterate on low and high-fidelity prototypes that conveys the design concept using the best and most appropriate tools and techniques, like Figma
Responsibilities
- Drives and delivers design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units
- Work closely with engineers and product managers to ensure that designs are feasible and meet customers needs
- Leads delivery of high-level frameworks for understanding the problem space, detailed design specs for E2E initiatives, and ideal state prototypes
- Bring a bold vision and design strategy to life across multiple areas in the ecosystem
- Connect the dots across multiple strategies and initiatives to make the largest impact
- Stay up-to-date on the latest design trends and technologies specifically with regard to AI
- Masterful storyteller, able to influence a broad audience by visualizing ideas and concepts for internal leaders, partners and customers
Other
- Ability to balance of customer, business, and shareholders needs and cross-functional partnership, collaboration, and decision making
- Willingness to dig-in and understand the data and to leverage creative thinking and problem-solving skills
- Strong communication (written, verbal, and visual), influence, and persuasion skills
- Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
- Maintain, guide, and push the boundaries of design systems and patterns
