Intuit's Fintech organization needs to transform how customers experience money products by improving fraud and risk management, infusing AI into the lifecycle, and empowering risk operations teams to make high-quality decisions, ultimately supporting business growth.
Requirements
- 4+ years designing and delivering world-class products in a Product Management role
- Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
Responsibilities
- End-to-end ownership of capabilities to assess customer risk ,spanning all product offerings to ensure a seamless experience across the ecosystem
- Transform the way we approach risk assessments through scalable capabilities that serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance
- Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics
- Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmap
- Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business
- Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution
Other
- Develop deep customer empathy and detailed understanding of the customer journey, minimizing friction through automated real-time decisions and effortless offline processes
- Deep customer empathy and curiosity
- Passion for solving problems (the big ones and small ones)
- A design-thinking mindset
- Track record of prioritizing, communicating and influencing teams
- Strong analytical skills paired with a data-informed mindset
- Financial industry knowledge is a plus
- Bachelor's degree required; Master’s degree or MBA preferred. Equivalent work experience will be considered.