Mailchimp, now part of Intuit, is looking to build the next generation of connected tools for small and mid-sized businesses. The company has identified Ideal Customer Profiles (ICPs) and needs a Staff Product Manager to ensure these strategies are translated into cohesive customer experiences and drive measurable growth for their customers.
Requirements
- 3–7 years of product management experience, ideally in portfolio, platform, or cross-functional delivery roles.
- Strategic and operational strength, able to balance long-term vision with the details of execution.
- Exceptional organizational skills, with the ability to manage complex dependencies and drive clarity in ambiguous situations.
- Strong influencing skills, with experience aligning senior leaders and cross-functional partners around shared priorities.
- Analytical and metrics-driven, experienced in defining success measures and using data to drive accountability.
- Customer-obsessed, ensuring delivery is always in service of real customer value.
Responsibilities
- Align ICP strategies with execution – Partner with ICP leads to translate vision into actionable, coordinated delivery plans.
- Orchestrate cross-functional delivery – Ensure that features from different product areas come together to create cohesive, end-to-end customer experiences.
- Manage dependencies and priorities – Anticipate overlaps across ICPs, identify trade-offs, and ensure the right sequencing of work for maximum customer impact.
- Maintain roadmap visibility – Create clarity across teams by defining milestones, tracking progress, and communicating updates, risks, and adjustments.
- Anchor decisions in customer value – Keep ICP-specific needs central to planning, ensuring that delivery ladders up to tangible outcomes for our customers.
- Foster accountability and alignment – Work across engineering, design, GTM, and other functions to ensure execution is consistent with ICP strategies and Intuit’s broader goals.
- Elevate product practices – Introduce frameworks, tools, and rituals that improve roadmap discipline and delivery excellence across ICPs.
Other
- Outstanding communication and collaboration skills, capable of working across organizational levels and functions.
