Five9 is seeking a Staff Salesforce Developer to support continued growth and scale by designing end-to-end solutions, setting technical direction, and mentoring developers to solve complex problems that drive impact for the company.
Requirements
- Salesforce certifications: Salesforce Platform Developer II required; Architect certifications preferred (e.g., Application Architect, System Architect, Integration Architect).
- Expert-level proficiency with Apex, LWC, SOQL, platform events, asynchronous processing, and declarative automation (Flow Builder) with strong judgment on when to use code vs. configuration.
- Deep understanding of Salesforce data model, governor limits, transaction control, caching strategies, and performance tuning at scale.
- Prior experience with CPQ or Revenue Cloud (RLM) is highly preferred.
- Optional: Integration background with REST/SOAP, middleware/iPaaS (e.g., Workato), and event-driven patterns, plus familiarity with canonical data models and API lifecycle management.
- 8+ years of progressive Salesforce development and solution design experience, including significant leadership in architecture for complex, multi-cloud implementations.
- Demonstrated leadership designing resilient, performant solutions with complex security/sharing and high-throughput integrations and a proven history of simplifying complex systems.
Responsibilities
- Lead end-to-end solution design across Sales, Service, Experience, CPQ/Revenue Clouds and Certinia PS Cloud.
- Design and develop scalable solutions that enable revenue growth, operational efficiency, and an enhanced sales and service experience for internal teams.
- Translate ambiguous business outcomes into actionable solution roadmaps, epics, and technical designs and define non-functional requirements (NFRs) and SLAs for scale, resiliency, and maintainability.
- Provide hands-on technical leadership and develop mission-critical components using Apex, Lightning Web Components (LWC), Flows, and platform services where appropriate, establishing patterns for clean architecture and testability.
- Partner with product owners, business stakeholders, and delivery leaders to run discovery, architecture reviews, and solution walkthroughs, ensuring designs are implementation-ready for offshore delivery.
- Drive integration strategy with other enterprise applications using REST/SOAP APIs, events, and iPaaS platforms such as Workato, defining canonical models, error handling, idempotency, and observability patterns.
- Strengthen DevSecOps practices by partnering with platform engineering to enhance CI/CD pipelines (e.g., Flosum, Gearset, Git), automated testing, static code analysis, and release governance across multi-sandbox landscapes.
Other
- Bachelor's degree in Information Systems, Computer Science, or a related field; advanced degree a plus.
- Must be based near San Ramon, CA, with the ability to work hybrid on-site with business and delivery leaders.
- Exceptional communication and stakeholder management skills and comfort facilitating executive reviews as well as deep technical discussions.
- Track record of mentoring engineers, establishing standards and reusable assets, and elevating engineering culture.
- Ability to work in a team-first culture and empower employees to be their authentic selves.
