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Staff Software Development Engineer in Test, Incident Management

Netskope

Salary not specified
Nov 3, 2025
Santa Clara, CA, US
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Netskope Incident Management System (IMS) product line is a solution that provides a workflow to Incident Analysts so that they can handle sensitive data/incidents without impacting the security posture of the organisation. IMS is a complex product working at high scale and a very high SLA. This solution handles close to a billion incidents per month wherein we deal with hundreds of Terabytes of data.

Requirements

  • Strong expertise in programming languages like Python or Java or Go (Python preferred).
  • Experience in designing test framework
  • Strong expertise in RESTful Web Service automation and Day-1 automation readiness.
  • Deep knowledge in containerization technologies like Docker, Kubernetes, and cloud platforms like AWS/GCP
  • System/server side experience for troubleshooting and strong knowledge of Linux.
  • Understanding of technologies like Redis, Kafka, Ceph and NoSQL databases.
  • Good working experience in CI/CD tools like Jenkins, Spinnaker, Drone etc.

Responsibilities

  • Review product design and suggest improvements from testability and user perspective
  • Design and deliver effective and automatable test plans.
  • Write test automation which can execute on large parallelized CI/CD Infrastructure
  • Be an effective code reviewer for automation and product code.
  • Analyze and recommend the right tools for automation.
  • Simulate negative scenarios and perform chaos testing
  • Handle customer escalations, perform root cause analysis and drive customer issues to closure from QE perspective.

Other

  • Minimum 10 years of experience preferably a mix of SDET and product testing.
  • Should have worked on a cloud based product and have addressed reliability, resiliency and scale related problems
  • Working knowledge of git or other version controlling tools.
  • Eager to learn new products and technologies
  • Strong verbal and written communication skills. Able to communicate in an open, transparent and consistent manner with team and co-workers.