Forter is looking to reduce the integration time for merchants from months to weeks or less, cut internal hand-offs, and unlock faster time-to-revenue by improving their merchant Onboarding Experience platform.
Requirements
- 8+ years building production systems and developer-facing platforms, with 2+ years at Staff-level (or equivalent) owning architecture and cross-functional initiatives.
- A track record of shipping SDKs, APIs, or tooling that external engineers rely on and iterating via docs, samples, and community feedback.
- Hands-on depth with Node.js/Python and AWS-based architectures.
- Experience tackling schema-on-read / data-model variation challenges.
- Background in partner, solutions, or developer advocacy engineering: creating code samples, or tooling at scale.
- Experience working with eCommerce platforms and understanding merchant data flows.
- Exposure to payments infrastructure, especially providers like Stripe, Adyen, Braintree, or Worldpay.
Responsibilities
- Spot, scope, and lead high-impact onboarding initiatives: SDKs, schema-aware mapping automation, enhancements to our Integration Center, and self-serve validation pipelines.
- Architect and evolve a multi-tenant onboarding platform that copes with Forter’s vertical-specific schemas while remaining simple for merchants’ developers.
- Partner cross-functionally with Implementation Engineering, Customer Success, Support, Analytics, and Sales to translate real-world pain points into reusable platform capabilities—never one-off projects.
- Mentor and multiply: guide North America-based engineers via design reviews, ADRs, and architecture sessions; represent the Onboarding Experience team in company-wide forums.
- Drive the technical vision and long-term roadmap, ensuring the platform directly supports Forter’s strategic goals—accelerating revenue growth, reducing time-to-revenue, and simplifying revenue diversification.
- Champion developer experience: clear docs, open-source examples, automated tests, friction-free releases, so our platform becomes a strategic differentiator.
Other
- Operating as Forter’s most senior engineer in North America, you’ll bridge Go-to-Market teams with global R&D, hunting for friction, proposing bold initiatives, and driving them end to end.
- Business-impact mindset: comfortable measuring success in time-to-integration and revenue acceleration.
- Stellar communication and influence skills; you translate between technical, product, and commercial languages with ease.
- Self-directed, entrepreneurial approach: you find problems, align stakeholders, and drive to results without formal process.
- We are a team of over 600 Forterians spread across 3 different continents.
- Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
- Hybrid work: Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office.
