Talkdesk is seeking a Staff Software Engineer to join their AI engineering team to help drive their ambitious vision forward by designing, developing, and delivering a cloud-based data foundation system and AI agent platform.
Requirements
- Strong development experience in Java, Python, C++, C, or similar OO languages
- 5+ years of experience in data-intensive service
- Prior experience with data platforms and/or AI services is highly desirable.
- Experience in data science is a plus
- 10+ years of experience in cloud service backend development.
Responsibilities
- Design, develop, and deliver a cloud-based data foundation system and AI agent platform.
- Leveraging AI/ML models, applying prompt engineering, and conducting data analysis across all data types—unstructured, semi-structured, and structured.
- Utilize technologies such as data and pattern mining, business intelligence (BI), and data transformation and processing.
- Collaborate with cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to deliver a reliable, scalable service with assured AI quality.
- Participate in architectural discussions, providing technical design and guidance to ensure alignment with the overall technology roadmap and adoption of best practices.
- Mentor and provide technical leadership to junior engineers, fostering a collaborative and innovative team environment.
- Stay up-to-date with industry trends, emerging technologies, and advancements in AI and data engineering.
Other
- The Talkdesk story hinges on empathy and acceptance.
- We firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance.
- To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.