Decagon is looking to solve the problem of scaling their conversational AI platform to provide concierge customer experiences across various communication channels. The Agent Orchestration team specifically needs to build and maintain the core execution layer that ensures reliable, intelligent, and fast interactions for millions of customer inquiries.
Requirements
- Proficiency in Python or Typescript and comfort with asynchronous programming
- Expertise in distributed systems, concurrency, or large-scale real-time platforms
- Experience designing runtimes, execution engines, or agent frameworks
- Experience with model driven applications or complex orchestration logic
- Experience with evaluation or experimentation systems
Responsibilities
- Own the architecture and evolution of the core execution engine behind Decagon agents
- Lead design for systems that coordinate complex reasoning and action flows at scale
- Drive reliability, testing, and observability standards across the orchestration stack
- Create frameworks that enable safe, fast iteration on agent behavior
- Mentor senior engineers and help grow the technical culture of Agent Orchestration
Other
- 8+ years of engineering experience with a strong record of technical leadership
- Ability to define long-term architecture and lead complex cross-functional projects
- Strong instincts around system correctness, reliability, and debuggability
- Experience mentoring other engineers and raising the technical bar
- Experience influencing engineering standards across multiple teams
