At KnowBe4, the business problem is to strengthen security culture and transform the workforce from the biggest vulnerability into the strongest security asset by providing AI-driven Human Risk Management platform to over 70,000 organizations worldwide.
Requirements
- 9+ years of experience designing and operating large-scale, distributed, or AI-driven systems.
- Proven technical leadership defining architecture and design patterns across multiple teams or domains.
- Expertise in Python and backend/API frameworks such as FastAPI or Flask.
- Deep understanding of cloud-native architecture (AWS preferred), event-driven systems, and distributed scalability, leveraging CI/CD and infrastructure-as-code (we use GitLab and Terraform).
- Experience building or integrating AI/ML platform features - model serving, orchestration, vector search, or MLOps frameworks.
- A habit of turning new discoveries into reusable knowledge for the team.
- Experience designing agentic or retrieval-based architectures at scale.
Responsibilities
- Define and evolve the technical vision for AI and agentic systems across products.
- Design orchestration, data, and serving patterns that handle global scale with reliability.
- Collaborate with AI Research to turn prototypes into extensible, governed production frameworks.
- Mentor engineers, lead design reviews, and guide cross-team engineering initiatives.
- Establish best practices for observability, testing, and secure, explainable AI systems.
- Align teams around shared architectural principles and long-term technical goals.
- Drive innovation responsibly, delivering systems that stay measurable, maintainable, and safe.
Other
- 9+ years of experience
- Proven technical leadership
- Radical transparency, extreme ownership, and continuous professional development
- Collaborative culture - small, high-ownership teams that ship fast and learn together
- Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law
