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Staff Software Engineer - Backend (Persistence)

ServiceNow

$155,800 - $272,700
Oct 16, 2025
Chicago, IL, US
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ServiceNow is looking to transform how work is done by leveraging enterprise-scale data and AI-driven platforms. The company aims to simplify work, automate processes, and enable seamless experiences by improving data access, query capabilities, and overall platform performance.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 6+ years of hands-on backend development with experience in Java.
  • Good understanding of cloud-based and distributed systems.
  • Deep knowledge of databases, data modelling, and data storage technologies.
  • Proficiency in Java programming and strong expertise in data structures and algorithms.
  • Knowledge and/or experience with relational databases: Oracle, MySQL, MariaDB, MS SQL Server
  • Experience with Knowledge Graph technologies like Cypher and Neo4J

Responsibilities

  • Innovate to bring better (quality, performant, scalable, secure) access to our data platform that internal and external customers build upon
  • Enable Cypher-like query capabilities on relational domains (like CMDB), supporting deep analytics and insight
  • Push IO, transaction, and concurrency limits across relational, time-series, and columnar stores
  • Innovate to bring more capability to developers and automation to end customers
  • You'll work on top of core data architecture that touches every part of our product, ensuring our systems maintain quality, reliability, security and performance.
  • Be a master at managing and enhancing a complex codebase with quality and speed
  • Developing platform technologies at scale.

Other

  • Having aptitude for learning new technologies quickly.
  • Demonstrated success completing complex projects, on time.
  • Experience with troubleshooting difficult production issues e.g., memory leaks, concurrency issues, locking issues, network problems, intermittent failures etc. across the stack.
  • You’ll mentor junior engineers to help them thrive in a complex codebase
  • Experience working in a customer focused environment.