Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. Zocdoc's mission is to give power to the patient by building the leading healthcare marketplace that makes it easy to find and book in-person or virtual care.
Requirements
- Have owned complex, user-facing platforms, balancing near-term deliveries with a long-range, strategic vision that keeps your solutions relevant and forward-thinking
- Demonstrated history of solid and well rounded system design skills, including API design and front-end page architecture
- Lead by example, steering teams toward best-in-class testing, deployment, and observability practices that amplify output and quality
- Experience mentoring other engineers and encouraging peers to use engineering best practices
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
Responsibilities
- Building scalable products and systems that make the healthcare experience for patients, and providers simpler, safer, and more efficient.
- Evolving the data representation of appointment booking requests to optimize performance, cost, and stability of the booking system.
- Overseeing changes to the business logic and user interface of the booking flow to improve the patient experience.
- Charting the technical course for Zocdoc’s booking platform to improve stability and user experience — drafting technical roadmaps, setting technical priorities, and driving visionary initiatives
- Building large-scale APIs and microservices, creating frictionless data flows that truly empower both patients and providers to access care and information in real time
- Spearheading bold innovation, whether it’s adopting generative AI, exploring emerging data sources, or pioneering architectural strategies that keep Zocdoc ahead of the pack in healthcare tech
- Analyzing and decomposing complex product challenges to drive sound design decisions
Other
- Product-driven with a relentless focus on user needs
- Autonomous, individually accountable, and comfortable working in a remote/hybrid environment
- A fervent champion of engineering fundamentals and enjoys driving adoption of best practices in code health, testing, and maintainability across organizations and teams
- Passionate about being part of and contributing to diverse and inclusive teams and culture
- An entrepreneur with strong ownership who can thrive in an ambiguous and fast changing environment
