Equinix is seeking a skilled Staff CMDB Developer to design, develop, and maintain robust CMDB solutions, ensuring data integrity, automation, and alignment with ITIL best practices for accurate asset and configuration management across the enterprise.
Requirements
- Strong proficiency in ServiceNow scripting (JavaScript, Glide API)
- Expertise in ServiceNow Discovery, Service Mapping, and IntegrationHub
- Familiarity with ITIL processes, especially Configuration Management and Asset Management
- Knowledge of APIs, web services (REST/SOAP), and data integration techniques
- ServiceNow Certified Implementation Specialist – CMDB
- ServiceNow Certified Application Developer
- Experience with cloud discovery (AWS, Azure, GCP) and containerized environments
Responsibilities
- Design and implement CMDB data models, class structures, and relationships in ServiceNow.
- Develop and maintain discovery patterns, probes, and integrations to ensure accurate CI population.
- Create workflows, business rules, and automation scripts to enforce CMDB governance and compliance
- Build and manage integrations between ServiceNow CMDB and external systems (e.g., asset management, cloud platforms, monitoring tools).
- Implement reconciliation rules, identification strategies, and data normalization processes.
- Monitor and improve CMDB health metrics (completeness, compliance, correctness)
- Optimize CMDB performance and scalability for large enterprise environments.
Other
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 3–5 years of ServiceNow development experience, with at least 2 years focused on CMDB and Discovery
- Strong analytical and problem-solving skills with attention to detail
- Ability to collaborate with ITSM, ITOM, and Asset Management teams
- Provide technical guidance and mentorship to junior developers and administrators
