Airbnb is looking to revolutionize its approach to customer service by harnessing AI to deliver exceptional customer service with high efficiency.
Requirements
- Strong expertise with backend systems in service-oriented architectures
- Experience with LLM driven chatbot and Agentic AI products
- 9+ years of relevant software development experience in a fast paced tech environment
Responsibilities
- Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build high quality products and features
- Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch
- Nurture a culture of technical quality from design, through code review, to production operations
Other
- Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
- Passionate about efficiency, availability, technical quality and system quality
- Love for collaborating via code reviews and architecture discussions, and are motivated to improve their teammates’ productivity
- Bachelor’s and/or Master’s/PhD degree, preferably in CS, or equivalent experience
- US - Remote Eligible, with occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager
