ServiceNow is looking to transform how work is done by leveraging AI-enhanced technology to connect people, systems, and processes, enabling organizations to work smarter, faster, and better.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 6+ years of experience with Java or a similar OO language
- Passion for JavaScript and the Web as a platform, reusability, and componentization
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Experience with any of the modern UI frameworks like Angular, React or Vue
- Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
- Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
Responsibilities
- Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
- Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
- Contribute to the design and implementation of new products and features while also enhancing the existing product suite
- Be a mentor for colleagues and help promote knowledge-sharing
Other
- Analytical and design skills
- Ability to manage projects with material technical risk at a team level
- Understanding software quality principles including reliability, observability, and production readiness.
- Ability to troubleshoot complex systems and optimize performance across the stack.
- Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
