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Staff Software Engineer - Conversational AI & Automation

Aisera

$150,000 - $190,000
Sep 30, 2025
Santa Clara, CA, US
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Aisera is looking for a skilled software engineer to design, develop, and maintain conversation AI & Automation building blocks and features, focusing on microservices architecture, to enhance their AI Copilot solutions and drive business transformation.

Requirements

  • 10+ years hands-on experience with microservices and scalable software development.
  • Experience with distributed systems, large-scale data, and the full software lifecycle of modern computer languages (java, python, etc).
  • Solid understanding of software development principles, design patterns, and best practices.
  • Proficiency in database design and integration, including SQL and NoSQL databases.
  • Experience with cloud platforms (e.g AWS, GCP) is highly desired
  • Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus.
  • Experience with building machine learning products

Responsibilities

  • Design, build, and deliver scalable and real-time systems with high quality, scalability, and operability in mind.
  • Collaborate with product management, data science, and other engineering teams to bring end-to-end solutions with the highest business value to our customers.
  • Review and provide feedback on technical designs and code changes to ensure highly available, scalable, maintainable designs and high code quality standards to engineering peers.
  • Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions.
  • Proactively identify areas of technical debt and improvement opportunities, and drive solutions or innovation in engineering organization.
  • Take operational ownership of the system by using monitoring and observability tools to identify and resolve production issues.
  • Mentor and coach team members to raise the technical bar on the team.

Other

  • Providing technical guidance and directions to team members.
  • Excellent communication and teamwork skills, with the ability to collaborate effectively with team members and stakeholders.
  • Onsite interview is required as part of the process.
  • Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
  • Our team members operate with a high degree of empathy for our customers and each other.