Ripple is looking to rebuild its Customer Onboarding Platform to be more modern, scalable, and observable, moving away from Salesforce-bound logic to engineering-owned backend services and integrating best-in-class vendors.
Requirements
- Deep backend engineering experience in modern, cloud-native, distributed systems.
- Proven track record designing and delivering large-scale systems in complex environments.
- Strong API design and integration skills (REST and/or gRPC).
- Experience with cloud platforms (AWS preferred) and container orchestration (Kubernetes, ECS).
- Comfort navigating and reducing technical debt while delivering business value.
- Leadership skills: can set technical direction, mentor others, and influence cross-team decisions.
- Experience with our current stack: Java + Spring Boot. *We welcome candidates from other backend stacks (Go, Kotlin, C-Sharp, Python, Rust, etc.) who can quickly learn JVM technologies.
Responsibilities
- Lead the design and development of distributed, cloud-native backend services that power onboarding across Ripple's product suite.
- Partner with Product, Compliance, and other engineering teams to design scalable orchestration and data pipelines.
- Migrate core onboarding logic out of Salesforce into resilient, observable services and a dedicated persistence layer.
- Build platform capabilities that enable faster onboarding with fewer customer touchpoints — while preserving trust and compliance.
- Contribute to foundational data modeling work that will feed into Ripple's future identity platform (while ownership of Identity will move to a dedicated team).
- Champion engineering excellence in code quality, testing, and operational practices.
- Mentor engineers and help grow a lean, high-impact team.
Other
- If you're a Staff-level engineer who thrives on modernizing fragile systems, building robust services around vendor integrations, and driving architecture at company-wide scale, this is your opportunity.
- As the technical anchor for a small, high-impact team, you will:
- Shape Ripple's architecture – Partner with Product, Compliance, and Engineering to influence company-wide technical direction.
- Scale the right way – Mentor engineers and grow a high-performing team, with direct executive backing.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
