WellSky is looking to solve the problem of building and optimizing comprehensive observability solutions that prioritize end-user efficiency and experience using a variety of technologies and tools to build impactful software solutions.
Requirements
- 5+ years of hands-on experience with observability platforms and telemetry systems.
- Expertise in Open Telemetry, Datadog, New Relic, Prometheus, or related tools.
- Solid understanding of distributed systems, microservices architecture, and traditional infrastructure technologies
- Familiarity with AIOps, ML-based anomaly detection, and GenAI systems.
- Some programming experience in Python, .Net or Java.
- Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
- Previous New Relic administration experience
Responsibilities
- Lead the design and architecture of major telemetry systems and services, and ensure software solutions are observable, scalable, reliable, maintainable, and aligned with business needs.
- Collaborate with teams to ensure sustained quality and reliability of our telemetry solutions, and act as a go-to expert by identifying and resolving complex, high-priority issues in both development and production environments.
- Actively contribute to telemetry pipeline reviews, provide constructive feedback on design and implementation, and provide technical guidance to other engineers to elevate skills, productivity, and overall effectiveness.
- Drive innovation by evaluating and implementing new technologies, methodologies, and AI capabilities that improve team efficiency, software performance, and development processes.
- Ensure telemetry deployments meets functional and performance requirements, advocate for high-quality telemetry practices, and other observability frameworks.
- Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
- Perform other job duties as assigned.
Other
- Bachelor’s degree or relevant work experience
- 8-12 years of relevant work experience
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
