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Staff Software Engineer, Infrastructure

Gusto

$200,000 - $270,000
Oct 29, 2025
New York, NY, US
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Gusto is looking for a technical leader to shape the next generation of their compute (Kubernetes) and networking (service mesh) platforms, aiming to empower hundreds of engineers to move faster, safer, and smarter by defining the long-term vision for how services run and communicate, ensuring reliability, scalability, and developer delight.

Requirements

  • Proven hands-on coding experience in production environments and the ability to contribute directly to system development and automation
  • Deep expertise running, scaling, and securing Kubernetes and service mesh technologies such as Istio, Envoy, or Cilium in production
  • A demonstrated record of designing highly available systems that balance reliability, observability, and developer velocity
  • Mastery of Infrastructure as Code using tools such as Terraform or Crossplane, with experience managing complex state for large engineering organizations
  • Experience owning and evolving twenty four seven SaaS infrastructure including monitoring, alerting, and performance analysis
  • A systems thinking mindset that identifies small levers capable of creating meaningful organizational impact

Responsibilities

  • Define and drive the vision for Gusto’s compute and networking platforms by setting the strategy for Kubernetes, service mesh, and related systems that power our global SaaS platform
  • Lead architecture design, performance optimization, and security hardening of distributed systems at scale
  • Treat infrastructure as a product by focusing on the developer experience, simplifying workflows, and accelerating delivery
  • Lead incident response and ensure our systems meet the highest standards of availability and resiliency
  • Partner with engineering leaders to translate broad organizational goals into concrete, measurable technical outcomes
  • Serve as a mentor and force multiplier by growing the skills of mid level engineers through coaching, pairing, and modeling best practices
  • Communicate with clarity by simplifying complex concepts and building alignment across teams and functions

Other

  • 12 or more years of experience in Infrastructure, Platform, or Site Reliability Engineering roles operating large scale distributed systems
  • Exceptional communication skills that simplify complex ideas and bring teams together around a shared vision
  • A strong bias toward action, resilience in the face of ambiguity, and the ability to transform big ideas into real, impactful systems
  • Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
  • When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.