Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. Zocdoc's mission is to give power to the patient by building the leading healthcare marketplace that makes it easy to find and book in-person or virtual care.
Requirements
- Owned and evolved complex, user-facing platforms end-to-end, balancing rapid delivery with long-term technical vision to ensure scalable, maintainable, and impactful experiences.
- Designed and built performant systems with search engine optimization (SEO) and page speed as top priorities, ensuring fast, reliable, and discoverable patient experiences at scale.
- Architected full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams.
- Integrated with third-party data sources and content management systems, such as Contentful, to deliver dynamic, flexible, and content-rich user experiences.
- Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features.
- Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization.
- Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture.
Responsibilities
- Transforming ideas into reality by rapidly prototyping, iterating, and delivering high-impact experiences that help patients discover and access care.
- Taking ownership of the systems that power Zocdoc’s user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing.
- Driving the evolution of our SEO infrastructure, which powers thousands of patient-facing pages.
- Iterating on provider profile and practice page designs to create seamless, trustworthy experiences.
- Building AI-driven systems that introduce new, intelligent ways for users to learn about Zocdoc.
- Leading the technical direction of Zocdoc’s acquisition platform, enhancing system stability and user experience.
- Building scalable APIs and microservices that power frictionless data access and informed patient decision-making.
Other
- Collaborate closely with Design, Product, and Marketing counterparts to align on strategy, deliver measurable impact, and continuously refine how patients connect with healthcare providers—all while fostering a culture of technical excellence, mentorship, and innovation that keeps Zocdoc at the forefront of healthcare technology.
- Driven by the opportunity to impact healthcare positively, our mission is to create a seamless, efficient, and deeply human experience.
- Product-driven with a relentless focus on user needs.
- Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization.
- Demonstrates strong ownership of their technical domain and invests in mentoring others by sharing knowledge and best practices across teams.
