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Staff Software Engineer - Platform

ServiceNow

$147,300 - $257,800
Oct 1, 2025
San Diego, CA, USA
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BKO Engineering team develops and maintains automation software which manages database backups across cloud-scale storage orchestration servers. Regular duties include patch development, release management, software troubleshooting and refactoring to support new environments.

Requirements

  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Strong proficiency in Python for system-level development and automation.
  • Experience with Orchestrating automation of Linux server environments
  • Linux command line experience
  • Experience with developing automation to orchestrate changes to large scale environments
  • Experience with Ansible or other infrastructure as code solutions
  • Familiarity with cloud platforms (AWS, Azure, GCP).

Responsibilities

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Help design new orchestrations for managing the customer environments
  • Design, develop, and maintain software solutions for secure and distributed environments.
  • Develop automation scripts and workflows using Python and Ansible to streamline deployments and configuration management.
  • Collaborate with cross-functional teams to integrate, monitor, and optimize storage technologies (e.g., NAS, object and blob storage).

Other

  • Writing and maintaining comprehensible documentation is the responsibility of all team members and strong coding documentation skills are a must.
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality products to our users.
  • Collaborate cross functionally with backup development team and operational teams
  • Always ensure security & integrity of customer data
  • Be a mentor for colleagues and help promote knowledge-sharing