Database Provisioning builds the tools that safely operate and manage the databases running within ServiceNow data centers. The CLI interface tools that we create are used by internal operations and support teams and by every automation running in a ServiceNow data center. As a team, our challenge is to deliver high-quality solutions that operate reliably without interruption at a massive scale. Our work is fundamental to ServiceNow’s reliability, reputation, and success.
Requirements
- Expertise in managing and operating databases in production, particularly PostgreSQL, MySQL, MariaDB, or Oracle.
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
- Linux experience that includes a deep knowledge and understanding of its internals.
- Excellent technical problem-solving skills, including root cause analysis of issues in production.
- Experience in these languages & tools: Ruby, Puppet, Jenkins.
- Experience with CI/CD systems: Jenkins, TeamCity, etc.
- Experience in Linux: CentOS, RedHat, etc.
Responsibilities
- Design software for operating PostgreSQL databases in production that is simple to use and integrates at scale.
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture, testing, and processes (Code Reviews, Unit testing, etc.)
- Work with a team that owns the technological choices and their code from design, implementation, test automation, and delivery of high-quality features.
- Work with stakeholders to understand detailed requirements.
- Operate and manage databases running within ServiceNow data centers.
- Create CLI interface tools used by internal operations and support teams and by every automation running in a ServiceNow data center.
- Deliver high-quality solutions that operate reliably without interruption at a massive scale.
Other
- In-Office Flex San Diego, CA
- Work in an environment with a strong collaboration and knowledge-sharing spirit.
- Work in an international team with colleagues in Europe and the USA.
- Enjoy collaborating with engineering teams located in different time zones (PT, ET, CET)
- Great analytical and design skills.
