The company is seeking a Staff Systems Engineer to support its US Public Sector customers and build robust, scalable systems and services for its Mail & Messaging infrastructure.
Requirements
- Strong experience with Linux and Linux-based services running at scale
- Advanced proficiency in Python, with the ability to design and implement complex systems
- Experience working on mail systems is highly desirable
- Experience with configuration management tools such as Ansible or Puppet is a plus
- Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus
- Strong understanding of distributed systems, networking, and system performance
- Experience with cloud platforms (e.g., AWS, GCP, Azure) is preferred
Responsibilities
- Architect, develop, and maintain backend systems and services supporting Mail & Messaging infrastructure
- Write production-grade code in Python (or JavaScript, Java, or Go) to support scalable, high-performance systems
- Design and implement APIs, service integrations, and backend logic for mail-related services
- Troubleshoot and resolve complex issues across the stack—from infrastructure to application logic
- Participate in code reviews, design discussions, and architectural planning
- Contribute to automation and configuration management using tools like Ansible or Puppet
- Build orchestration workflows by leveraging features of the ServiceNow platform
Other
- Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience
- Excellent problem-solving and debugging skills
- Strong communication and collaboration skills
- Must be a US citizen, US naturalized citizen or US Permanent Resident, holding a green card
- Must pass a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards)
