The Mail & Messaging team in Systems Engineering is seeking a Staff Systems Engineer to build and maintain robust, scalable systems and services for their mail infrastructure, focusing on complex backend components and Python development.
Requirements
- Strong experience with Linux and Linux-based services running at scale.
- Advanced proficiency in Python, with the ability to design and implement complex systems.
- Experience with configuration management tools such as Ansible or Puppet is a plus.
- Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus.
- Strong understanding of distributed systems, networking, and system performance.
- Experience with CI/CD pipelines and DevOps practices.
- Knowledge of security best practices in systems and application development.
Responsibilities
- Architect, develop, and maintain backend systems and services supporting Mail & Messaging infrastructure.
- Write production-grade code in Python (or JavaScript, Java, or Go) to support scalable, high-performance systems.
- Design and implement APIs, service integrations, and backend logic for mail-related services.
- Troubleshoot and resolve complex issues across the stack—from infrastructure to application logic.
- Contribute to automation and configuration management using tools like Ansible or Puppet.
- Build orchestration workflows by leveraging features of the ServiceNow platform.
- Support containerized deployments and CI/CD pipelines.
Other
- This position will include supporting our US Public Sector customers.
- This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test.
- Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
- Collaborate with cross-functional teams to ensure system reliability, scalability, and maintainability.
- Strong communication and collaboration skills.
