ServiceNow is looking to hire a Staff Storage Engineer to build, maintain, and ensure the scale, performance, and reliability of their storage fleet meets and exceeds requirements, while also developing cloud infrastructure storage services and automation tools.
Requirements
- Good understanding and experience with S3-compatible object storage, block storage using NVMeoF (RoCE, TCP), and network attached storage using NFSv3/v4.
- Broad knowledge of enterprise class storage hardware (e.g. Dell, Pure, HP, NetApp etc.)
- Have a good understanding of deduplication and compression techniques.
- Expertise with the provisioning lifecycle of storage resources: volume, NFS export, S3 bucket.
- Strong experience with Red Hat Linux, CentOS, and comfortable operating at the command line.
- Experience with virtualization solutions, such as VMware ESXi and RedHat OpenStack Platform
- Experience with Flash Storage solutions.
Responsibilities
- Help develop cloud infrastructure storage services, and automation tools that are specified, documented, and testable.
- Collaborate with the build of orchestration workflows by leveraging features of the ServiceNow platform.
- Write test plans and test automation for cloud infrastructure storage.
- Deploy new storage systems and manage a worldwide fleet of storage arrays.
- Manage and resolve challenging break/fix storage cases with and for ServiceNow partners.
- Ensure that all storage capacity, reliability, and performance needs can be met, and on schedule.
- Collaborate with multiple different technical teams, including storage vendor support teams, to resolve issues and create new efficiencies.
Other
- This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.
- Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Team-first mentality; Involve others to accomplish personal and group goals.
- Proven ability to function independently in ambiguous situations with a record of success.
