Databricks is looking for a Staff Project Manager for their AI/ML Professional Services to deliver first-of-its-kind AI projects that drive customer success and push the boundaries of the Databricks product. The role aims to manage stakeholders, steer technical AI/ML projects from beginning to end, and ensure customer satisfaction and successful project outcomes.
Requirements
- Deep understanding of the Machine Learning lifecycle, from data ingestion and preparation to model training, evaluation, deployment, and ongoing monitoring (MLOps).
- Proficiency with cloud-based AI/ML platforms (AWS SageMaker, Google Cloud AI Platform/Vertex AI, or Azure Machine Learning) and their services.
- Experience with industry-standard project management techniques, including agile project delivery.
- Strong background in the big data and analytics industry domain with a focus on GenAI and ML.
- Proven ability to quickly learn new technical domains.
- Experience managing global projects with teams of up to 10 people and contract values in excess of $1 million.
Responsibilities
- Take ownership of all phases of project delivery for AI/ML Services accounts.
- Develop detailed milestone and OKR-based project plans from a statement of work.
- Drive measurable weekly progress with detailed tracking and by mitigating risks to project objectives.
- Facilitate effective meetings across technical and non-technical stakeholders.
- Adapt to changing project requirements and priorities, proactively steering projects around challenges and scope changes.
- Leverage and expand understanding of GenAI, Production ML, and Databricks to drive customer outcomes.
- Manage projects post-sales, leveraging technical expertise and project management skills.
Other
- Manage stakeholders and escalations.
- Report directly to senior management of Professional Services (Director or higher).
- Work closely with global ML Practice and broader professional services team.
- Exceptional verbal and written communication skills; capable of developing organized project trackers and executive presentations; experience engaging with senior stakeholders and leading steering committees.
- Ability to travel up to once a month if/when needed.
