Databricks needs a technical writer to create compelling content that shows data scientists, data engineers, and data analysts how to use Databricks.
Requirements
- Experience working with data products, cloud computing, and SQL
- Demonstrated understanding of information architecture concepts and how to apply them to a constantly changing website
- Proficiency in Markdown-style formats with Git and GitHub
- Experience using data and customer feedback to drive decision-making
Responsibilities
- Collaborate closely with engineers and product managers to develop effective, customer-focused documentation
- Collaborate closely with customer-facing technical staff on best practices, onboarding material, and other scenario-based guidance
- Guide the development of an information architecture that organizes content around customer use cases
- Use data to develop insights that drive planning, prioritization, and improvements
Other
- 6+ years of documenting sophisticated technologies for developers and software engineers, or similar work experience
- Ability to work in person in either our Bay Area or Seattle area offices
- Strong collaboration and communication skills
- Proven project management skills
- Must be eligible to work in the US