Databricks needs a technical writer to create compelling content for data scientists, data engineers, and data analysts to use their platform effectively.
Requirements
- Experience working with data products, cloud computing, and SQL.
- Demonstrated understanding of information architecture concepts and how to apply them to a constantly changing website.
- Proficiency in Markdown-style formats with Git and GitHub.
- Experience using data and customer feedback to drive decision-making.
Responsibilities
- Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
- Collaborate closely with customer-facing technical staff on best practices, onboarding material, and other scenario-based guidance.
- Guide the development of an information architecture that organizes content around customer use cases.
- Use data to develop insights that drive planning, prioritization, and improvements.
Other
- 6+ years of documenting sophisticated technologies for developers and software engineers, or similar work experience.
- Ability to work in person in either our Bay Area or Seattle area offices.
- Strong collaboration and communication skills.
- Proven project management skills.
