Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, needs, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
Requirements
- Experience in programming languages used for data manipulation and computational statistics, namely Python or R.
- Experience and comfort working in SQL in applied research settings.
- Experience with CRUST tooling and Structural Equation Modeling (SEM) methodology.
- Track record in method or infrastructure development for analysis.
- You’ll combine skills in behavioral research design, statistical methods, and general programming to improve user experience.
Responsibilities
- Develop, validate, and maintain measurement of quality dimensions relevant to Shopping in large language model conversational tools, using structural equation modeling.
- Demonstrate excellent scientific and statistical judgement, producing insights and setting a high technical standard for other quantitative researchers.
- Combine survey methodology and experimentation with logs-derived signals, creating a holistic evaluation of AI response quality.
- Perform foundational research to inform metrics development and implement those metrics to power UX measurement and user understanding.
- Deliver insights and guiding principles across job functions and product teams in shopping, as well as leadership in our broader knowledge and information organization.
Other
- 8 years of experience in an applied research setting, or similar.
- 8 years of experience conducting UX research on products.
- 5 years of experience managing projects, and working in a large, matrixed organization.
- Focus on the user and all else will follow.
- The US base salary range for this full-time position is $178,000-$265,000 + bonus + equity + benefits.
