Microsoft is looking to solve the business problem of driving adoption and consumption of their technology within strategic enterprise accounts by providing innovative solutions, building trusted long-term roadmaps, and acting as a technical advisor to customers and internal teams.
Requirements
- 2+ years of experience building strategic roadmaps using frameworks
- 3+ years experience in digital transformation or using technology to drive customer business outcomes.
- 2+ years experience in business consulting, consultative selling, or change management.
- 3+ years experience leading technical, support, and/or partner teams.
Responsibilities
- Partners with customer and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.
- Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts.
- Provides analysis of overall customer needs and advises internal teams on gaps that would benefit from Microsoft solutions.
- Contributes to the creation of trusted, long-term technical and business roadmaps for a strategic account.
- Identifies customer issues, creates demand, and identifies opportunities to uncover new solutions.
- Drives conversations with enterprise customers that present the strategic relationship between Microsoft technologies, products, and services compared with the competitor's solution.
- Orchestrates internal teams and partner ecosystem to ensure sufficient technical resources for demand generation, when appropriate.
Other
- Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.
- Acts as the voice of the customer and internal advocate.
- Drives account planning and review for aligning with the quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 9+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
