Meta's SI3 group needs to ensure their law enforcement operations, partner, and investigations teams align with key organization goals and KPIs, while balancing public safety, user privacy, and compliance obligations at scale through strategic coordination, technical leadership, and program management.
Requirements
- Advanced knowledge of operational metrics and leveraging data signals to uncover critical insights and nonobvious solutions
- Experience developing long-term strategy and executing tactical action plans to implement that strategy
- Experience devising and driving efficient and innovative process-based solutions to support scaling and complex organizations
- Demonstrated experience with designing and building governance and/or operational programs and processes
- Relevant experience executing at an individual contributor project-level
- Demonstrated attention to detail and experience leading programs delivering big picture strategic thinking and results for executive-level stakeholders, depending on the situational requirements
- Experience with Meta product, integrity, and policy organizations
Responsibilities
- Identify, structure, and solve complex problems, leveraging data to support recommendations
- Design, coordinate and implement strategies and solutions and drive strategic alignment across the SI3 organization and external stakeholders to reduce external pressures while scaling and increasing internal efficiencies
- Work with partners such as Central Operations (including Law Enforcement Response and Incident Response teams), Central Investigations (including Law Enforcement Investigations and Intelligence, Safety, and Signals teams), Security Legal, and Law Enforcement Outreach, as well as the risk, data, and technology teams that support them, to enable informed business decisions and resource allocation
- Identify and structure emerging misalignments and develop solutions (both within team and across organizations), help remove roadblocks, escalate misalignments, and ensure teams are set up for successful execution
- Build and manage work-back schedules and hold members of cross-functional teams accountable to deliver on time
- Define, implement, influence, and refine organizational operations, rhythms of business, and ways of working that enable SI3 operations teams to be efficient and effective
- Identify opportunities to build and improve on the organizational strategy, planning, and operations processes
Other
- This will be a short-term in office position intended to last no longer than 12 months.
- 8+ years of work experience in government, business operations, or other operational discipline
- Experience leading large departmental and enterprise-wide projects and driving communications and status updates with high level and executive stakeholders
- We are looking for someone who thrives in a dynamic and quickly evolving environment, is skilled at leading complex cross-functional initiatives with varied stakeholders, and is a strategic thinker who understands the business impact of efficient and effective operations.
- This is a highly cross-functional role that requires advanced analytical / problem solving skills, leadership, organization, communication skills, and experience leveraging influence and data to manage various teams and stakeholders effectively.
