DHL Supply Chain is looking to solve business strategy, industry research, and product development problems to improve its supply chain services and stay competitive in the market.
Requirements
- Knowledge of customer requirements, cross-sector leading practices, and the solution designs that have been previously developed for existing or pursued customers
- Understanding of the industry, market demands, competitive intelligence, services offerings, technology capabilities, and supporting business development tools
- Experience with strategic planning/execution, product development, or innovation
- Familiarity with industry-specific technology products, or custom developed applications
- Experience with information technology, including tools and systems
- Understanding of cost models, productivity metrics, and benchmarking
- Experience with data analysis and market research
Responsibilities
- Leads sector/business unit planning activities and ensures that the strategy is refreshed annually with quarterly reviews and 3-5 year re-plans.
- Works with marketing to conduct industry research, competitive intelligence, branding, thought leadership, and customer event activities.
- Gains and understanding of the solutions implemented at existing sites and being pursued by the business development group, within own sector and across sectors.
- Develops and maintains the solution set capabilities with existing and new services developed.
- Creates business plans for new service offerings, validates through marketplace research, confirms operating capabilities, identifies required information technology, build cost/pricing models, and develop sales plans.
- Participates in the analysis and selection of new tools to assist and improve the capabilities of the sector.
- Perform voice-of-customer research by engaging with customers to uncover needs, challenges, and opportunities for DHL
Other
- Bachelors Degree, required
- Masters Degree in logistics, operations management, industrial engineering, preferred
- Minimum 5 years experience in supply chain and specified industry
- Minimum 3 years experience in at least one of the following: strategic planning/execution, product development, or innovation
- Ability to work in a team environment and provide strategic perspective
