Yugo is seeking a Student Ambassador to support their student housing operations in Fayetteville, AR, by managing leasing activities, marketing, and ensuring positive resident relations to enhance the living experience for students.
Requirements
- Intermediate skills in using MS Office and online systems / databases.
- Ability to be proactive with strong problem-solving skills and initiative.
- Ability to maintain open communication with General Manager and Maintenance Supervisor.
- Ability to work 20-25 hours per week.
- Resilience and adaptability, as well as a great cultural diversity awareness.
- Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing).
- Relative experience in an administrative role.
Responsibilities
- Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
- Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
- Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
- Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
- Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
- Update reports, monitor market conditions, and provide insights for community improvements.
- Manage service requests, plan resident functions, and maintain accurate commission records.
Other
- Be available to work 20-25 hours per week, including evenings and weekends.
- Maintain flexibility with work schedule, including evenings and weekends.
- Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
- Ensure compliance with Fair Housing laws and company policies.
- Contribute to a positive team environment.
