Yugo is looking to solve the problem of managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies in their US-AZ-Tucson location.
Requirements
- Intermediate skills in using MS Office and online systems / databases.
- Ability to maintain open communication with General Manager and Maintenance Supervisor.
- Relative experience in an administrative role
- Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)
- Ability to be proactive with strong problem-solving skills and initiative.
- Highly organized individual with the ability to take on multiple tasks regularly.
- Resilience and adaptability, as well as a great cultural diversity awareness.
Responsibilities
- Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
- Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
- Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
- Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
- Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
- Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
- Update reports, monitor market conditions, and provide insights for community improvements.
Other
- Relative experience in an administrative role
- Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)
- Ability to be proactive with strong problem-solving skills and initiative.
- Be available to work 20-25 hours per week.
- Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.
