The Office of Information Technology Services (ITS) needs to update documentation, equipment, and ITSM incidents and requests to align with ITS standards and support ongoing network infrastructure projects.
Requirements
- Review configuration items in ITSM to bring up to ITS standards.
- Implement code upgrades by logging into switches and routers remotely
- Implement configuration changes locally under the supervision of G25 and current G18 technicians.
- Help with ongoing projects such as replacing over 100 network switches by providing support referenced above.
Responsibilities
- Review configuration items in ITSM to bring up to ITS standards.
- Implement code upgrades by logging into switches and routers remotely
- Implement configuration changes locally under the supervision of G25 and current G18 technicians.
- Help with ongoing projects such as replacing over 100 network switches by providing support referenced above.
Other
- Must be a US citizen or foreign national eligible to work in the United States
- Must be 18 years of age or older
- Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
- Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
- Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.