Greystone is seeking to improve their Information Technology team by hiring an intern to work on innovative technology projects and provide support to their IT department.
Requirements
- Working knowledge of Windows XP and Microsoft Office applications.
- Experience with presentation management software.
- Excellent analytical and problem-solving skills.
- Attention to detail and accuracy.
- Desire and ability to learn new skills quickly.
Responsibilities
- Receives and responds to incoming telephone calls, e-mail, and intranet requests for Greystone IT.
- Documents work orders using TrackIT.
- Troubleshoots and resolves a predefined list of customer problems.
- Escalates unresolved work orders to the appropriate support areas.
Other
- Enrolled in an undergraduate or graduate program with an interest in Commercial Real Estate and Technology.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to interact with customers in a polite and professional manner.
- Excellent verbal and written communication skills.
