Navy Federal's Real Estate Lending division needs to manage staffing needs for loan originations and servicing teams by forecasting strategic and tactical requirements, improving business performance, and enhancing employee and member experience through data-driven workforce optimization.
Requirements
- Ability to code in Python, R, SAS, SQL and have knowledge of modeling and statistical software packages such as JMP or AnyLogic
- Working knowledge of data querying, reporting, forecasting, analysis and operations research
- Working knowledge of mathematics, statistics, and analytics
- Research, analytical, and problem solving skills
- Effective problem resolution skills including determining root cause, scope and scale of issues
- Effective word processing and spreadsheet software skills
- Experience in business and operational strategy, planning and analysis
Responsibilities
- Conduct analyses and gather, organize and review data to support general business operations and planning activities and ensure processes are integrated and effective across the department.
- Analyze and evaluate business data to identify solutions to basic business problems; use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
- Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
- Create reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems and value chain, input/output, to improve and/or automate business performance
- Collaborate with model owners to understand the impacts of modeling efforts and process/technology improvements.
- Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals
- Document business processes and workflows; identify inefficiencies or areas for improvement.
Other
- Prepare presentations and present findings to executive leadership
- Participate in all team activities and knowledge shares
- Growing an understanding of business needs and objectives.
- Solve a range of mostly straightforward problems with some increased scope and complexity.
- Developing professional with basic skill set and proficiency with procedures and analysis techniques.
