Global Payments is seeking a Team Leader to manage their software solutions RFP team, aiming to improve RFP intake, prioritization, and overall team performance within the Global RFP Management team.
Requirements
- Experience with proposal automation platforms such as Responsive®, in addition to tools such as Microsoft Office/SharePoint, Google Workspace.
- Exceptional organizational and project management skills.
- Strong attention to detail with ability to juggle multiple deadlines.
- Excellent written and verbal communication.
- Comfortable coordinating across departments and managing routine workflows.
- Exposure to higher education, payments, or SaaS-based solutions is a plus.
- APMP Foundation certification or other proposal management training is a plus.
Responsibilities
- Support the Proposal and Snr Proposal Managers with managing the RFP intake, escalations and prioritization with Sales Leads
- Set clear team and individual goals, and develop strategies to meet organizational objectives.
- Assign tasks, set deadlines, and oversee the workflow to ensure projects are completed efficiently.
- Monitor team performance, conduct evaluations, provide constructive feedback, and offer coaching and development opportunities to team members.
- Facilitate clear communication within the team and act as a point of contact between the team and senior management, conveying goals and progress.
- Create and maintain a positive, motivating, and collaborative work environment where team members feel supported.
- Address challenges, mediate conflicts, and provide solutions to ensure smooth operations.
Other
- Guiding and motivating the team to achieve goals by setting objectives, delegating tasks, overseeing progress and providing feedback to team members.
- Fostering a collaborative working environment, ensuring effective communication, resolving issues and serving as a liaison between team members and upper management.
- Strong communication skills, motivation, delegation, Problem-solving and emotional intelligence.
- Leadership and Management: Ability to guide, support, and inspire a team to achieve common goals.
- 2–4+ years in proposal administration, RFP coordination, project management, or related roles within software, fintech, or SaaS industries.
