At GE Appliances, a Haier company, the business problem is to ensure the quality of supplier parts and improve product performance and customer satisfaction by auditing, testing, investigating, and documenting supplier parts removed from production or customer units.
Requirements
- Experience with quality, testing, or process improvement in a fast-paced manufacturing environment.
- Familiarity with electronic components (e.g., wire harnesses, PCBA boards, motors, LEDs, sensors, valves).
- Strong problem-solving skills with the ability to perform root cause analysis and communicate findings clearly.
- Computer proficiency and ability to quickly learn multiple software systems.
- Understanding of schematics, ESD (electrostatic discharge) standards, and electronic lab safety.
- Six Sigma training or certification.
- Experience managing lab operations (scheduling, resourcing, training).
Responsibilities
- Inspect and triage supplier parts in the receiving area and lab.
- Perform tests on returned or suspect parts using tools such as multimeters, microscopes, and fixtured testers.
- Investigate and document root causes of part failures when applicable.
- Enter findings into databases and communicate results to Supplier Quality Engineers (SQE), engineers, and repair operators.
- Maintain 5S standards (organization, cleanliness, efficiency) across the lab and storage areas.
- Ensure lab equipment is properly serviced, calibrated, and functioning reliably.
- Support new product introduction (NPI) testing and provide feedback to engineering teams.
Other
- High school diploma or GED; additional technical education or training is strongly preferred.
- Effective collaboration skills to work with cross-functional teams and communicate across shifts.
- Strong organizational skills and attention to detail, with the ability to balance multiple projects in a dynamic environment.
- Ability to work in a lab-based role and maintain a clean, safe, and organized environment in line with 5S and ESD standards.
- College degree, technical certification, or equivalent experience.
