Google is looking to solve the problem of creating user-centric AI and compute innovations, and delivering industry-leading products that meet the needs of its users.
Requirements
- Experience in survey design and analysis (e.g., sampling, weighting surveys answers, writing questionnaires, pre-testing question wording, or longitudinal survey research program).
- Experience leveraging advanced research methods (e.g., psychometrics, sampling, segmentation, performance analysis) to successfully drive product improvements.
- Experience in front-end development, technical UX design, or prototyping with the knowledge of AI/ML research/development.
- Knowledge of AI/ML research/development.
- Experience with data analysis and interpretation.
- Experience with research design and methodology.
- Experience with user experience research methods and tools.
Responsibilities
- Identify and prioritize high-impact research opportunities that strategically align with product, design, and business objectives, defining roadmaps for ML Systems and Cloud AI (MSCA) products and solutions.
- Scope and execute research using a wide variety of advanced techniques, including questionnaire design, psychometrics, sampling, and data weighting.
- Connect behavioral and survey data to extract meaningful patterns from large datasets and generate insights, reports, and presentations that inspire user-centricity, deliver business intelligence to cross-functional partners, and inform product decisions at scale.
- Build strong partnerships across the organization, integrating complex technical and business expertise into your research, and leveraging user data to effectively navigate ambiguity.
- Explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
- Work with stakeholders across functions and levels and have impact at all stages of product development.
- Play a critical role in creating useful, usable, and delightful products.
Other
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in product research in an applied research setting, or similar.
- Ability to work on novel and technical solutions in a fast-changing space.
- Passionate for Generative AI systems and the developers who build them.
- Ability to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
