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JLL is seeking an accomplished design and branding executive to lead and expand its Experiential Branding practice in the Americas, developing a portfolio of services and capabilities within brand advisory, environmental branding, and digital experience design.

Requirements

• Deep understanding of both brand development and environmental design processes, tools, and methodologies.
• Strong knowledge of architectural design and digital experience design.
• Experience implementing process and quality control systems in creative professional services.
• Strong financial acumen with experience optimizing costs and improving profitability.
• Data-driven decision-making capabilities with strong analytical skills.
• Experience leading teams through organizational transformation and change.
• Deep knowledge of client dynamics and purchasing behavior at the executive level.

Responsibilities

• Partner with the Global Design Advisory Retail & Branding Lead to develop and execute comprehensive strategic plans for the Experiential Branding practice.
• Drive profitable business growth through strategic planning, management reporting, and performance analysis.
• Build and expand specialized design teams/studios to deliver exceptional experience design solutions in retail, workplace, healthcare, hospitality, higher education, and financial services.
• Implement standardized processes and quality control measures in partnership with Global Design Advisory Retail & Branding Lead.
• Establish and monitor key performance indicators aligned with AMER business metrics.
• Ensure compliance with safety, governance, and risk management standards.
• Develop vendor relationships to support operations and ensure cost-effectiveness.

Other

• Minimum 15 years of proven leadership experience in retail design or brand experience design (agency leadership experience a plus).
• Degree in Design and/or Business (MBA preferred).
• Demonstrated success leading the experience design function for retailer(s) and/or consumer brand(s).
• Excellent communication skills with the ability to influence senior stakeholders.
• Ability to balance strategic thinking with hands-on operational management.