Pennymac is looking to implement enterprise software solutions to improve their mortgage servicing platform and business operations.
Requirements
- 8+ years in enterprise software delivery. At least 5+ years leading implementations of complex systems of record (ERP, CRM, billing, core platforms)
- Deep integration and data expertise. Comfortable with REST/webhooks/SFTP/event streams, SSO (SAML/OIDC/OAuth), data mapping, validation, and cutover
- Tool proficiency that speeds execution. Jira/Confluence, basic SQL, and other tools of the trade
Responsibilities
- Own end‑to‑end enterprise implementations. Run discovery through hypercare with disciplined scope, clear milestones, and exit criteria
- Act as a player‑coach on priority accounts. Personally lead critical workstreams while mentoring resources and setting the bar for execution
- Build the playbook. Formalize stage gates, templates, runbooks, and change‑control practices that make delivery repeatable
- Install rigorous program governance. Stand up steering cadence, decision logs, status reporting, and transparent go/no‑go reviews. Build the assets and rituals that make stellar execution automatic
- Translate requirements into testable designs. Produce solution designs, acceptance criteria, and release plans in tight partnership with Product and Engineering
- Lead integrations and data migration at scale. Partner with technical leads to define architectures, mappings, validation, cutover, and reconciliation while meeting security, compliance, and performance needs
- Manage schedule, budget, and quality. Control the critical path, protect margins via SOWs and change orders, and hold SLAs on defect leakage and stability
Other
- Bachelor’s degree or equivalent experience. MBA or relevant advanced study is a plus but not required
- Financial services fluency is a plus. Experience in fintech, payments, lending, or mortgage servicing strengthens your fit
- Proven player‑coach track record. You personally led multiple large implementations while orchestrating cross‑functional teams
- Strong program leadership and stakeholder management. Skilled with exec steering, scope negotiation, risk control, and decisive escalation
- Clear, concise communication. You write tight status updates, keep impeccable decision logs, and run efficient meetings. You bring ALL constituents along with the appropriate level of depth and with rigorous discipline
- Travel readiness for key milestones. You join on‑sites when governance, testing, or cutover outcomes require it
