The Boeing Company is looking to solve the problem of providing advanced support and deployment of Digital Solutions Data Analytics Solutions portfolio, and various tools or services for the development and publication of technical data.
Requirements
- Understanding of databases such as MySQL, POSTGreSQL
- Understanding of SQL, Python and regular expressions
- Understanding of maintaining Unix-based servers
- Understanding of APIs, networking concepts and data transfer mechanisms
- Understanding of cloud infrastructure management tools
- Understanding of various data structures such as JSON, PARQ, XML
Responsibilities
- Exercises critical thinking and innovative problem solving.
- Serves as key technical support expert for Boeing customers.
- Collaborates with teams across the company, including product management and development, engineering teams, Service Managers and Incident Managers on resolving complex issues and software bugs.
- Respond to inquiries and guide internal and external customers through specific procedures to ensure the highest quality software performance and department goals are met.
- Investigate and troubleshoot data processing failures and anomalies.
- Identify source data format and structure irregularities and changes.
- Maintain working knowledge base and tech support internal troubleshooting websites, resources, and tools.
Other
- Bachelor’s degree in a science, technology, engineering or math field of study, or an equivalent combination of education and work-related experience.
- Experience supporting computer applications in an operational mode.
- Experience of communicating with customers and internal stakeholders.
- Occasional off-hours weekend work may be needed.
- Employer will not sponsor applicants for employment visa status.
