GM Financial is looking to modernize its tech and lead the auto finance industry, with a focus on data-driven insights and a goal of zero emission, zero collision, zero congestion, and zero friction.
Requirements
- Strong knowledge of network infrastructure, load balancers, firewalls, AWS, Azure, and VMware
- Experience with data import and integration from various sources
- Experience with ServiceNow Discovery and IT Operations Management a plus
- ServiceNow Certified Implementation Specialist (Discovery)
- Experience with scripting languages such as JavaScript, Python, or PowerShell
- Familiarity with ITSM and ITOM best practices
Responsibilities
- Operate and manage ServiceNow discovery schedules
- Import data from various sources into ServiceNow
- Monitor and maintain discovery processes for networks, load balancers, firewalls, AWS, Azure, and VMware environments
- Extend the discovery capabilities to support global enterprise infrastructure
- Troubleshoot and resolve issues related to credentials and firewalls
- Collaborate with cross-functional teams to ensure seamless integration and data accuracy
- Document discovery processes and configurations
Other
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Excellent problem-solving skills and the ability to troubleshoot issues related to discovery processes
- Effective communication and collaboration skills
- Ability to document and maintain detailed process documentation
- Flexible hybrid work environment (onsite 2 days a week/3 days remote)
